Online Ordering & Delivery
Your own online ordering link
One link for delivery and pickup. Guests order without an app, you deliver with your own riders, and every order is yours: no commission, and every guest joins your customer list.
Demo: a guest's phone ordering from a restaurant on LeadLoop, from the table's QR code or from the restaurant's own link: the menu, the order, and its progress.
Your restaurant
Your turn: tap Add, View order and Place order.
How an online order works
- 1
Share your link
On Instagram, Google, WhatsApp and your bills.
- 2
Guests order
Delivery or pickup, their name and number, and the address pinned on a map.
- 3
You cook and send it out
Assign one of your riders; they get a link with the address, the map and what to collect.
- 4
Guests follow it live
From accepted to out for delivery, on their phone.
What comes with it
- Delivery fee by distance, your minimum order and your delivery area
- Assign your own riders: they get a link with the address and the map
- Guests follow their order live
- Pay on delivery, or online into your own Razorpay account (we set it up with you)
- Every guest who orders joins your customer list
A delivery app, or your own link?
The same order, two very different deals.
| What changes | Through a delivery app | On your own link |
|---|---|---|
| Commission on each order | A share of every order | None to LeadLoop |
| The guest's phone number | Stays with the app | In your customer list |
| The brand the guest sees | The app's, next to other restaurants | Yours: your menu, colours and logo |
| Who delivers | The app's riders | Your own riders |
| When the money reaches you | On the app's payout cycle | Cash on delivery, or online into your own account |
| Your prices | Often raised to cover the commission | Your menu prices, as they are |
Commission and payout terms differ from app to app. This shows how each way works, not any one app's rates.
Where does your margin go?
Follow one ₹100 order. Set the commission yourself.
Through a delivery app
What reaches you
₹100
On your own link
What reaches you
₹100
QR table ordering and your own ordering link come with Gold.
A guest orders
Same food, same kitchen, same ₹100 bill.
Through a delivery app
Commission comes off before the money reaches you.
On your own link
No commission comes off. The guest joins your customer list.
Do the math on your own numbers
Your sales, your commission, your share. Nothing you enter is saved or sent.
Try a scenario
Starting numbers are illustrative.
Commission you pay today
₹75,000a month
₹2,500 a day · ₹9,00,000 a year
You could avoid
₹7,500a month
Net after the plan
₹5,917a month
The commission you could avoid covers the plan 4.7 times over.
Plan cost: Gold, ₹1,583 a month (billed yearly) excl. GST.Illustrative estimate based on the numbers you enter. Actual results vary.
At these numbers, about ₹2,500 a day goes to commission.
Illustrative, at your numbersQuestions
- Does LeadLoop take a commission on online orders?
- No. You pay for your plan, and every order on your link is yours.
- How do guests pay?
- On delivery or at pickup. Online payment into your own Razorpay account can be switched on with our team.
- Can I set my delivery area and fee?
- Yes: a fee by distance, a minimum order, a free-delivery amount and how far you deliver.
Ready when you are
Tell us about your restaurant. We set it up with you.